Indiana

Online Education

Approval

Indiana was approved as a State Authorization Reciprocity Agreement (SARA) member state on February 21, 2014. Columbia College was approved as a SARA institution on February 26, 2015 and can offer distance education programs to students in the state of Indiana.

Indiana Uniform Refund Policy

Institution’s Online Refund Policy

The institution shall cancel a student’s enrollment upon request of the student. The student’s obligation at the time of cancellation will be calculated as follows:

(A) Within six (6) days following the signing of the contract, no obligation and all monies paid, if any, to be fully refunded.
(B) After six (6) days, but before beginning of training, a registration fee of 20% of the total tuition not to exceed $100.00.
(C) After beginning of training, the registration fee, plus 10% of the total tuition until student completes 10% of the assignment.
(D) After completing 10% of the assignments, but prior to completing 25% of the assignments, the registration fee plus 25% of the total tuition.
(E) After completing 25% of the assignments but prior to completing 50% of the assignments, the registration fee plus 50% of the total tuition.
(F) After completing 50% of assignments, but prior to completing 75% of the assignments, the registration fee plus 75% of total tuition.
(G) After completing 75% of assignments, the student is responsible for total tuition
(H) The contract shall state a length of time for a student to complete his course of study. If a student does not cancel by the end of such time, he is responsible for his total tuition.
(I) The institution will make a proper refund, within thirty-one (31) days of the student’s request for cancellation.
(J) If the student has paid tuition extending beyond twelve (12) months all such charges shall be refunded.

General Student Grievance Policy

To view the entire policy, please visit the General Student Grievance Policy section of the Columbia College Policies website.

The Student Conduct  section of the catalog details information regarding the student grievance process, student code of conduct, overview of the conduct process, as well as other pertinent information that students should be aware of.  

• Complaints about sex discrimination, harassment and/or retaliation are handled in accordance with the College’s Title IX and Sexual Misconduct Policy and corresponding procedures.
• Complaints about discrimination, harassment and/or retaliation, not based on sex, are handled in accordance with the College’s Non-Discrimination and Equal Opportunity Policy and corresponding procedures.
• Complaints related to the ADA/Section 504 accommodation process or related to the implementation of approved reasonable accommodations are handled in accordance with the College’s ADA/Section 504 Grievance Policy.

Further Complaint Resolution

On occasion, students may believe that these administrative procedures have not adequately addressed their concerns and or circumstances related to alleged violations of state consumer protection laws, that include but are not limited to fraud and false advertising; alleged violations of state laws or rules relating to the licensure of postsecondary institutions; and complaints relating to the quality of education or other state accreditation requirements.

Complaint process information is provided below for students who wish to address their concerns to the appropriate agency.

• The Indiana Commission for Higher Education’s complaint policy.
• The Higher Learning Commission complaint process.
• Students in distance education programs or courses should reach out to the Missouri Department of Higher Education and Workforce Development (MDHEWD) at (573) 751-2361 or review the MDHE complaint process.
• National council for State Authorization Reciprocity Agreements (NC-SARA) complaint process.

State Regulatory Agency Contact Information