Columbia College is an out-of-state institution in New York offering education programs on federal property at Hancock Field and Fort Drum. The college is not authorized to conduct physical instruction in New York State other than on federal property and via distance education.
New York was approved as a SARA member state on December 9, 2016. Columbia College was approved as a SARA institution on February 26, 2015 and can offer distance education programs to students in the State of New York.
General Student Grievance Policy
To view the entire policy, please visit the General Student Grievance Policy section of the Columbia College Policies website.
The Student Conduct section of the catalog details information regarding the student grievance process, student code of conduct, overview of the conduct process, as well as other pertinent information that students should be aware of.
- Complaints about sex discrimination, harassment and/or retaliation are handled in accordance with the College’s Title IX and Sexual Misconduct Policy and corresponding procedures.
- Complaints about discrimination, harassment and/or retaliation, not based on sex, are handled in accordance with the College’s Non-Discrimination and Equal Opportunity Policy and corresponding procedures.
- Complaints related to the ADA/Section 504 accommodation process or related to the implementation of approved reasonable accommodations are handled in accordance with the College’s ADA/Section 504 Grievance Policy.
Further Complaint Resolution
On occasion, a student may believe that these administrative procedures have not adequately addressed their concerns and or circumstances related to alleged violations of state consumer protection laws, that include but are not limited to fraud and false advertising; alleged violations of state laws or rules relating to the licensure of postsecondary institutions; and complaints relating to the quality of education or other state accreditation requirements.
Complaint process information is provided below for students who wish to address their concerns to the appropriate agency.
Students attending distance education courses or programs should submit complaints to the Missouri Department of Higher Education (MDHE). Students must first call MDHE at 573-526-1577 to indicate their desire to file a complaint. If after screening the complainant still desires to initiate a formal complaint, the MDHE will send the complainant the form to be filled out and returned for that purpose. Students may reference the MDHE’s policy on complaints at: https://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf
The Higher Learning Commission complaint process.
Columbia College New York locations have been approved by the State of New York Division of Veterans Affairs, Bureau of Veterans Education to train veterans and other eligible persons under the benefits of Title 38, United States Code (38 U.S.C. 3671 [a] and 3672 [a]).